Step into a storybook scene with the Winter Palace 1000 piece jigsaw puzzle, beautifully illustrated by acclaimed artist Janet Hill. This enchanting puzzle captures the magic of the season with a symmetrical winter landscape centered around a majestic palace adorned with festive holiday charm.

We would love to help you curate your space! No matter how big or small of a space you're decorating, we can help. This service is free.

Here are examples of projects:

• Putting together a gallery wall and layout support
• Putting together a few of our products to visual how they look together... we can even place them on similar furniture to help visualize the whole look
• Pairing the right mix and amount of floral stems in a vase or vessel
• Seeing throw pillows and blankets together or with artwork

This is a small list, but please don't hesitate to reach out for any help from us! We are a small business and are able to work with you personally over email and phone. The owner, Sarah, can work with a few customers per week on special projects. Email support@wildfirehamilton.com to get started.

For large projects or extensive revisions, we still don't charge but may ask for you to purchase a gift card to go towards your project!

• All orders over $99 ship free - no code needed!
• We ship FAST from Ohio and all shipments are insured!
• TIMING: Most orders are shipped same- or next-business day! Packages typically take 2-4 business days transit time to arrive to you.
• Orders Under $99: Shipping rates are based on weight, size, and distance being shipped. Many of our items are large and heavy requiring high shipping charges.
• Some discounts & sales do not stack with our free shipping promo.
• We cannot ship to PO Boxes.

Read more here.

Email Hollee and Sarah at support@wildfirehamilton.com - available every Monday-Friday from 9AM-4PM EST.

Love our products but aren't sure how to make them work in your home... we offer free decorating help! We can help put together gallery walls, help with decor groupings, and more. Simply email us to get started... we may ask for dimensions and photos of the space you're decorating.

For help regarding placing a new order or with an existing order, please email support@wildfirehamilton.com

Seasonal Merchandise - including Fall and Christmas is final sale. Eligible merchandise is able to be returned in its original condition within 14 days of receiving the product (or within 14 days of purchase from our brick-and-mortar) for exchange credit or for a refund. Proof of purchase required.

• Clothing must be unworn, unwashed, with no odor or staining, and tags attached.
• Promotional discounts are deducted from the refund amount, when applicable. If your order falls below our free shipping threshold after returns, your refund will be less the original shipping fee.

FINAL SALE: jewelry, cosmetics/perfumes, undergarments, merchandise discounted more than 20%, seasonal + Christmas, items purchased with a store credit.

We know life isn't always black & white... any exceptions to the policy must be approved ahead of time by emailing support@wildfirehamilton.com. Give us an email and let us help!

RETURN INSTRUCTIONS:

1. To start a return, click HERE.

2. You can expect a refund to original payment -or- an electronic gift card within 1-3 business days of Wildfire receiving the package. Customer is responsible for return shipping and initial shipping cost is non-refundable. If your original order qualified for free shipping, and your return puts your order total under $99, your refund or credit will be less the estimated shipping cost.

Re-Do Returns & Package Protection: Free Returns & Package Protection is automatically added to your cart at checkout. This is optional. If you checkout with this, this allows you to make returns or exchanges with a free return label. If you choose not to add this coverage, please select "Checkout without returns & protection" below the checkout button. You will need to pay for return shipping (with insurance) if making any returns.
- In-Store Pick Ups: please do not use Re-Do
- Re-Do Fees cannot be refunded

Please see the full policy here.