Damages & Incorrect Orders

If you're here, something went wrong... Please let us make it right!

I received a broken or damaged product, what now?
We are so sorry that the item arrived to you with damages! Please take multiple pictures of the damage and the condition of the packaging, and email them to support@wildfirehamilton.com. Let us know if you’d like us to ship a replacement if in stock, or if you want us to process a return. Damages must be reported within 3 days of arrival. We cannot honor exchanges, credits, or returns on items reported beyond our policy time.