At Wildfire, we do not believe in building shipping fees into our product! Our pricing is transparent and we love lavishing our customers with TRUE free shipping. Check the top banner of our website for current Free Ship Promos.

We ship FAST from Ohio and all shipments are insured!

RATES: Shipping rates are based on weight and dimensions of your items, along with the distance being shipped. Please see your shipping calculation at checkout. For shipping fees over $19, if we are able to ship your order for less, we will refund the difference automatically.

TIMING: Most orders are shipped same- or next-day! Packages typically take 2-4 business days transit time to arrive to you.

Read more here.

For help regarding placing a new order or with an existing order, please email support@wildfirehamilton.com - Please allow up to 24 hours for a response, but usually sooner! M-F 9AM-4PM EST

For real time help choosing a gift, outfit, or product... Call or Text our in-store associates (513-889-7640) who can offer advice and send photos of items in the shop. Tuesday-Saturday 11-6 & Sunday 11-3 EST.

Eligible merchandise is able to be returned in its original condition within 14 days of receiving the product (or within 14 days of purchase from our brick-and-mortar) for exchange credit or for a refund*. Receipt or proof of purchase must be presented. Merchandise must be in its original condition.

Non-returnable items include: jewelry, kitchen items including drinkware, discounted merchandise, flash sale purchases, seasonal + Christmas, or items purchased more than 14 days ago. Clothing must be unworn, unwashed, with no odor or staining, and tags attached. *Clothing returns are only valid for in-store credit via electronic gift card.

Please see the full policy here.